Secret or mystery shoppers are an excellent tool to measure staff performance, products, and your business model, recognizing those who are providing exceptional customer service and uncovering potential issues that need improvement before they become a bigger problem.
An Arizona licensed investigator can provide the following to your business:
Professionalism Ethics Evidence
- Our staff will work with you to design reliable surveys for our shopper, to assist in meeting your company’s goals.
- We will collect impartial information and evidence regarding your operations and customer experience.
- We will help you use the resulting information to support your ideal business model.